Digital Bike Rental Contract

Conclude your rental contract fully digitally and autonomously, just by completing your order!

1. Conclusion of a digital rental contract;
2. Retrieved from instructions for unlocking and operating the bike;
   - Instructions will be found in your account, after the contract has been signed, and by email;
3. Return to at one of the authorized points in Veliko Tarnovo.

Rent your bike quickly, easily and conveniently - in just minutes!

More information about your rental

Pick up and return points in Veliko Tarnovo:

• Mini Park Bulgaria
  *under Tsarevets
• Museum Gallery Khan Hadji Nikoli
  *Samovodska Charshya
• Grand Hotel Veliko Tarnovo
  *to the monument of Asenevtsi ("The Horsemen")
• Trapezitsa Fortress
• Multimedia Visitor Centre "Tsarevgrad Tarnov"
  *to the fortress "Tsarevets"

You can pick up the bikes from any authorised point and return them to the same or another point.

Hiring Process:

• Select your bike and proceed to entering your details;
• Enter all the data needed to conclude the digital contract;
• Once you complete your order you will be redirected to the rental section;
• You need to take photos of the bike before your rental starts;
• As soon as you upload photos, you will be redirected to information on how to unlock and start your bike;
• At the end of your rental, you need to upload post-operation photos to trigger the return of your deposit.

If you need assistance or have any problems with the rental and operation process, please contact us at: +359889706082.

Choosing a bike:

• Coswheel T20 electric bicycles
  - mileage between 20-40km+;
  Mileage depends on weight, terrain, speed, etc. On basically steep terrain, a person with more weight, driving at high speed and using constant assistance, mileage can drop to 20-25km. On flat terrain, driving at a moderate speed and using the pedals when steering, the mileage can reach well over 40-50km.
  - Suitable for people up to 185cm tall;
• Coshweel T26 electric bicycles
  - higher mileage;
  - suitable for people over 185cm tall;
  - can be rented from our base in the village of Arbanassi.

Additional conditions

• Requirements
  - It is forbidden for two people to ride the e-bikes;
  - Bicycles are returned only to authorized points;
  - A deposit of 50BGN for a mountain bike and 100BGN for an electric bike is required;
  All deposits paid by bank transfer are refundable within 1 working day* after the return of the bike. All deposits paid in cash are refundable upon physical return of the bike.
  *the processing time for the transaction between the banks is not included in this period

• Hiring process and familiarity with basic safety guidelines when operating the machine
  - Once you have completed the autonomous bike rental process you will receive an email confirming your bike rental;
  - You will be redirected to the rental page on our website, where you will find instructions on how to strat and operate the bike;
  - Helmets for the bikes can be found at each of the authorized driving points.

If you need further assistance please contact us at: +359889706082